Restrictions booking platforms bury — we surface them in seconds
Airport rates requiring proof of inbound flight — the #1 cause of desk denials.
Debit cards refused at counter. Discovered after you've already paid online.
£500–£2,000 holds that freeze your account for days, undisclosed upfront.
Daily caps with steep per-mile excess charges buried in appendices.
Young driver fees payable at the desk, not included in the comparison price.
Taking the car abroad forbidden or requiring costly add-ons.
Full-to-full vs full-to-empty policies costing £50+ if missed.
Zero recourse if denied at desk or unable to collect.
We check both what the terms say and what the booking page showed you
Your confirmation email or rental T&Cs
What was shown before you paid (optional)
Flags restrictions, checks disclosure
Download report + complaint letter if needed
Free. Instant. No account needed.
Everything you need to know before you paste your terms
Yes, completely free. No account required, no subscription, and no hidden charges. RentalTruth is built for consumers and will always be free to use.
Flight-arrival requirements, credit card-only rules, deposit pre-auth holds, daily mileage limits, young driver age surcharges, cross-border bans, fuel policy traps (full-to-empty), and non-refundable terms. Anything buried in the fine print.
Yes. For high-risk bookings, RentalTruth generates a draft complaint letter citing UK Consumer Rights Act 2015. You can copy or print it and send it directly to Booking.com, the rental company, or your card provider for a chargeback.
All major companies — Alamo, Hertz, Enterprise, Europcar, Avis, Budget, Sixt, Thrifty, Dollar, National, and any other provider that issues standard English booking terms. If it has T&Cs, RentalTruth can read them.
Yes. Paste your Booking.com confirmation email into the Booking Terms tab. Add the booking page content to the optional second tab and RentalTruth will also check what was — and wasn't — disclosed before you paid.
The transparency layer for travel booking · Liverpool, UK